- Hampden & Co helping clients navigate Covid-19
- Private bank in proactive mode with clients to mitigate impact of Covid-19
- Hampden providing liquidity and enabling clients to refinance existing loans
- Clients in hospitality, leisure and property development among those hit hardest by pandemic
- Mark Prentice: “Our team is working as close to ‘business as usual’ as possible and we remain open for business with full functionality around payments and loans”
- Hampden is set to report 2019 annual results and appointed chair Simon Miller earlier this month
UK private bank Hampden & Co is taking a proactive approach with clients in order to mitigate the impact of Covid-19 as the wider banking sector feels the strain of the coronavirus pandemic. Hampden’s banking team has been supporting existing clients with liquidity and the refinancing of loans, while experiencing an upswing in new clients who are migrating accounts and loans from other banks. Clients connected to hospitality, leisure and property development in particular, some of the sectors hardest hit by the pandemic to date, have been turning to Hampden & Co for support.
Mark Prentice, Head of Banking for Hampden & Co in Scotland said: “As our team switched to more remote working we were on the phone to clients to find out how they were coping. We’re especially aware of those clients in the industries we know are really feeling the brunt in economic terms. What we’re also seeing is that people are not receiving the same level of support from the bigger banks and they’re turning to us for help and to take over their loans.”
Prentice added: “We’ve been able to help clients in a range of ways, including refinancing loans recalled by other banks, to supporting individuals who have relocated to the UK from overseas. All areas where people are telling us they are having issues with the bigger banks.
“While Covid-19 has been challenging for us, along with so many other businesses, we’re fortunate to have experienced bankers who have been through the good and the bad times before and have the knowledge and confidence to support our clients and each other at this time. While the country is in lockdown, clients continue to need tailored banking services, and although we’re working remotely, it’s business as usual. With clients and advisors alike, we’ve found that people really appreciate being able to speak to someone with real experience to discuss challenges and options.”
Hampden & Co is set to report annual results for 2019 and earlier this month appointed Simon Miller to become its new chairman.